Version: January 2025

Ememoria
Address: Zuiderpark 49-B, 1433 PS Kudelstaart
Phone number: +31(6) 54912023
Chamber of Commerce number: 96615389
VAT number: NL867683806B01
Email: info@ememorea.com

This privacy and cookie policy describes how Ememoréa handles your personal data and which cookies we use on our website. We respect your privacy and ensure that the personal data you share with us is treated with care.

Data we process
We process personal data when you use our website or order products. The following data can be processed:

• Name and address details
• Email address and telephone number
• Payment details
• IP address and website behavior
• Order history
  

Purposes of data processing
We process your personal data for the following purposes:

• Processing orders and payments
• Customer service and order communication
• Marketing purposes (such as offers and newsletters, if you have given permission)
• Improving our website and services
• Legal obligations, such as tax returns
  

Data retention period
We do not store your personal data for longer than necessary. For example, invoice data is stored for as long as the Tax Authorities require it (at least 7 years). Other data is deleted as soon as it is no longer necessary for the purpose for which it was collected.

Sharing of personal data
We only share your data with third parties if this is necessary for our services, such as:

• Payment providers (for processing payments)
• Delivery services (for the delivery of orders)
• IT service providers (for website management and hosting)
• Government agencies where required by law

We do not sell your information to third parties.

Your rights
You have the right to:

• To view, correct or delete your personal data
• Object to the use of your data for marketing
• Request data transfer (for example, to have your data sent to another service provider)
• To withdraw consent to data processing

Do you want to use these rights? Then send a request to info@ememorea.com. To prevent abuse, we may ask for a copy of your ID (make your passport photo and BSN illegible).

Data security
We take appropriate measures to protect your personal data against loss, misuse or unauthorized access. Think of encrypted connections (SSL), secured databases and access controls.

Cookie Policy

What are cookies?
Cookies are small files that are stored on your device when you visit our website. They help us make the website work properly and improve user experiences.

Which cookies do we use?
We use the following types of cookies:

• Functional cookies (necessary for the website to function);
• Analytical cookies (such as Google Analytics, to analyze website use);
• Marketing cookies (for personalized advertising, if consent has been given).

Manage or delete cookies
You can manage cookies via your browser settings. If you do not want cookies, you can disable them in your browser or delete existing cookies. Please note that some features of our website may not work properly without cookies.

Changes to this policy
We may amend this privacy and cookie policy from time to time. The most recent version can always be found on our website.

Contact details
If you have any questions about this policy, please contact us at: info@ememorea.com